Shipping Policy

Thank you for shopping with Pet Cart. We are committed to delivering your order in a timely and secure manner. Please review our shipping policy below.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

Please note that during high-demand periods or promotional sales, processing times may be slightly extended.

2. Shipping Time

Estimated delivery times:

  • United States: 5–10 business days

  • International shipping (if available): 7–15 business days

Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or customs processing.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time. Any such promotions will be clearly displayed on our website.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.

5. Incorrect Address Information

Please ensure your shipping address is correct at checkout. Pet Cart is not responsible for orders shipped to incorrectly provided addresses.

If you notice an error, contact us immediately at silverninety2@gmail.com or call 4178776438.

6. Lost or Damaged Packages

If your package is lost, delayed, or arrives damaged:

  • Contact us within 7 days of delivery.

  • Provide your order number and supporting details (photos if damaged).

We will work with the shipping carrier to resolve the issue as quickly as possible.

7. Delays

Pet Cart is not responsible for shipping delays caused by:

  • Carrier disruptions

  • Weather conditions

  • Customs clearance

  • Incorrect shipping details provided by the customer

However, we will always do our best to assist you.

8. Contact Information

If you have any questions regarding shipping, please contact us:

Pet Cart
Email: silverninety2@gmail.com
Phone: 4178776438
Address: 3735 E Pond Apple Dr, Springfield Missouri 65809, United States

We appreciate your trust in Pet Cart and look forward to serving you.